Refund policy

At Ananta Studio, your satisfaction is our priority. Since we sell digital products (instant downloads), please read our policy carefully.

Digital Products — Refund Policy

All our products are digital downloads. Once a file has been downloaded, we generally do not offer refunds. However, we believe in fairness — if you have a genuine issue, we will make it right.

When You Can Request a Refund: You are eligible for a 100% refund if:

  • The file did not download correctly or is corrupted
  • The product received is significantly different from what was described
  • You have a genuine reason — we just ask that you honestly tell us what went wrong

We trust our customers. Simply contact us with your order number and the real reason for your request, and we will process your refund promptly — no arguments, no hassle.

Corrections Instead of Refund: If there is a minor issue with your order (wrong file, size confusion, or anything fixable), we are happy to send you a corrected file instead of processing a refund. Just let us know what needs to be fixed!

How to Request a Refund or Correction: Email us at: [your email address] Please include:

  • Your order number
  • The reason for your request
  • A screenshot or description of the issue

We respond within 24–48 hours.

Non-Refundable Situations:

  • Change of mind after downloading the file
  • Incompatibility with software not mentioned in the product description